Dedicated professional skilled in wildlife education, customer service, social media, and operations management. Experienced in coordinating programs, handling reservations, social media, and interpretation services, with an emphasis on conservation and community engagement.
Ensured adherence to customer service standards and safety protocols across various roles, improving client satisfaction.
Coordinated educational programs and operational activities, supporting sustainable process optimization.
Managed social media content and engagement strategies for wildlife rescue awareness campaigns.
Provided medical and financial interpretation services for Latin American clients, facilitating effective communication.
International Animal Rescue Costa Rica
Manage daily educational visits and reservations for over 1200 people annually., Social media management for the wildlife rescue center., In charge of prevention efforts and local communications working with ICE to minimize wildlife electrocutions.
Tropical Rivers & Adventure Tours
Assist with sales, reservations, operations, and special group arrangements for locals and tourists for one-day or multi-day rafting adventures.
Voiance Language Services
Provide medical and financial interpretation services for Latin American people who lived in the US.
Ríos Tropicales
Manage sales, reservations, and operations for one-day and multi-day rafting adventures.
Master's Degree
Bachelor's Degree
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Handled sales, reservations, and operational logistics for adventure tours and activities.
Sykes S.A.
Assist clients with website issues, bank statements, and technological devices.
