Dedicated professional with over a decade of experience in administrative roles, client relations, and data management across various organizations. Adept at streamlining processes, supporting teams, and ensuring operational efficiency.
Proficient in managing schedules, client interactions, and document processing to ensure smooth operations.
Experienced in data capturing, filing, and maintaining accurate records for effective information retrieval.
Skilled in addressing client queries, providing support, and ensuring positive client experiences.
Strong interpersonal and telephonic communication abilities to facilitate clear and professional interactions.
Green Valley School of Skills
Scheduled meetings with clients (in-person and virtual). Assisted clients to fill in necessary forms for claims
SJ Ngobeni and Associates
Data capturing.. Typing.. Filing.. Debt Collecting.. Consulting with client’s queries.. Provided general administrative support to the CEO
Kopano Quantity Surveyors
Developed and implemented performance standards and procedural changes to drive productivity and quality.. Assist in company oriented financial calculations and applications including taxes, directly communicate with accountants, external bookkeeping and decide on company's procurement systems.. Work concerning Document Management and overseeing filing, communicating any marketing related information with management and downloading relevant tenders.. Welcomed clients in and re-directed accordingly.. Telephone Management System, and basic administration.
Akani Municipal Employees Pension Fund
Answered calls from clients and redirected accordingly. Responsible for opening and processing claims. Verified client personal information accurately for security purposes
Secretarial Diploma
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