Experienced customer service specialist with over 5 years ensuring client satisfaction in retail and hospitality. Adept at communication, problem-solving, and team collaboration to deliver excellent service and foster customer loyalty.
Demonstrated clear verbal communication and confident presentation skills in customer interactions and team meetings.
Provided attentive service, addressing client needs with professionalism to ensure satisfaction and loyalty.
Efficiently prioritized tasks to handle multiple customer requests and workload within deadlines.
Applied creativity in solving customer issues and developing engaging service solutions.
National Senior Certificate (Grade 12)
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Collaborated effectively with team members to achieve shared goals and ensure quality service.