Michael - Data Analyst with 5+ years of experience in financial services

Extensively performed data cleaning, analysis, and interpretation to support decision-making processes.

Used SQL for database querying, reporting, and automation of data pipelines.

Utilized Tableau and Power BI to create interactive dashboards for stakeholder insights.

Applied statistical techniques and built predictive models to inform business strategies.

Delegated responsibilities to team members., Supervised and managed the warehouse and dispatch area., Interacted with customers and suppliers to facilitate the purchase and sale of the company’s extensive catalog of expendable office supplies., Provided telephone and virtual assistance to clients of a company offering credit card payment services., Monitored and reported real-time activities conducted in the operations center.

Provided virtual assistance to clients of an international startup company., Created concise, data-driven reports to track associate performance and support the achievement and improvement of partner quality standards.

Acquired clients and introduced them to one of the top debt relief companies in the U.S., Negotiated with American creditors to resolve outstanding debts.