Dedicated BPO professional with 4 years of experience in customer care, retention, and technical support, with a proven ability to adapt across roles in the telecommunications industry.
Provided support and solutions to customers across multiple roles in BPO and telecom.
Performed sales activities and technical support to promote products and services.
Assisted customers with technical issues related to telecom services at OTD AMERICAS.
Engaged effectively with clients and team members in support and sales roles.
FOUNDEVER-COLOMBIA
ASURION-COLOMBIA
OTD AMERICAS (METRO BY T-MOBILE)
Administración turistica y hotelera
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