Miguel - Customer Service and Technical Support Specialist with 5+ years of experience

Applied customer service strategies to resolve issues and enhance client satisfaction.

Diagnosed and resolved technical and administrative issues across roles.

Managed scheduling and coordinated information flow efficiently.

Worked on frame-by-frame animation, applying artistic and creative skills.

Answering customer calls, Coordinating and managing the flow of information and scheduling within the company

Handling customer requests, Providing specialized support in payment processes and troubleshooting, Resolving technical and administrative issues, Providing step-by-step guidance to ensure proper service, Assisting with billing and payment management

Providing exemplary levels of customer service that respond effectively to customer queries, Performing an effective call flow that meets customer needs appropriately

Working on the frame-by-frame animation of the pilot of an animated series, Applying knowledge of animation principles, artistic skills, creativity and attention to detail