Customer care support agent with 3 years of experience in call centers and technical support, complemented by 13 years of teaching. Skilled in customer communication, technical troubleshooting, and support operations.
Handled customer inquiries and provided support in call center environments.
Delivered chat-based technical assistance for McAfee products.
Utilized extensive teaching background to communicate effectively with diverse audiences.
Experienced in managing customer interactions and support workflows in call centers.
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