Motivated sales and administrative assistant with over 2 years of experience in customer service, sales targets achievement, and office support. Adept at communication, conflict resolution, and building client relationships.
Skilled in conveying clear, professional messages in customer interactions and team collaborations.
Experience in documenting customer interactions and preparing reports with clarity and precision.
Proven ability to resolve client issues effectively, ensuring high satisfaction and retention.
Capable of managing and resolving customer objections and workplace conflicts professionally.
ELS UK Campaign
Managed outbound and inbound sales calls for the UK campaign. Provided professional customer service and resolved client queries. Achieved monthly sales targets and maintained high conversion rates. Updated CRM systems with accurate customer information. Handled objections confidently and ensured customer satisfaction
iTalk
Reached and exceeded daily and monthly sales targets. Made outbound calls to promote mobile and data contracts. Handled customer objections and provided suitable solutions. Maintained accurate records of all interactions
Ackermans
Provided customer assistance and processed transactions efficiently. Handled cash, card, and refunds with accuracy. Maintained a clean and organized checkout area. Promoted store promotions and loyalty programs
WBHO
Handled office filing, data capturing, and reception duties. Responded to telephone inquiries professionally. Assisted with document preparation and basic reports
Grade 12 (Matric)
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Basic skills in data capturing and administrative tasks to support office operations.
