Versatile professional with experience in account management, logistics coordination, and education. Skilled in customer service, communication, and technical tools. Proven ability to adapt and excel in diverse environments.
Handled customer inquiries, complaints, and follow-ups across roles to maintain satisfaction and resolve issues effectively.
Maintained communication with shipping vendors to ensure timely deliveries and monitor shipment progress.
Designed lesson plans and activities as an English Professor to meet educational objectives and engage students.
Established and maintained communication channels with clients and vendors, ensuring clear and effective information exchange.
PAM Transport
Conducted regular customer reviews and follow-ups to ensure customer satisfaction and identify areas for improvement
Protrans
Established and maintained communication channels with shipping vendors to ensure on-time deliveries, Resolved customer complaints and inquiries related to shipments and deliveries in a timely manner
INSTITUTO PRIMAVERA BILINGUE
Developed innovative lesson plans and activities to engage students and ensure learning objectives are met, Collaborated with colleagues to develop interdisciplinary projects and activities to enrich student learning experiences, Monitored student progress and provided individualized support to...
BUSINESS ADMINISTRATION
Proficient in Microsoft Office and Excel for planning, documentation, and data analysis tasks.