Mounika - Process and HR Analyst with 5+ years of domain expertise

Applied process analysis and enhancements to improve operational efficiency.

Handled insurer inquiries and claim resolutions to support client satisfaction.

Verified provider credentials including education, training, and licenses.

Supported HR functions like recruitment, onboarding, and record management.

Directly contacting insurers to inquire about claim status, address discrepancies, and obtain explanations of benefits, Tracking down and resolving issues related to unpaid or partially paid claims.

Process of verifying a provider's education, training, experience, licenses, certifications, and other credentials.

Analyzing and improving various processes within the company, often focusing on operational efficiency and effectiveness, Referring patients to the provider for their further treatment.

Supports the HR department with various administrative and operational tasks, including recruitment, onboarding, HR record management, and ensuring compliance with HR policies, Resume screening: reviewing applications and filtering candidates., Interview coordination: scheduling and coordinating...