Experienced call center agent with a proven track record in client communication, sales, and strategic learning. Skilled in handling inquiries, promoting products, and supporting business growth initiatives.
Extensive experience in communicating with clients, explaining products and resolving inquiries effectively.
Applied sales skills to promote funeral cover products and improve sales performance in call center roles.
Gained knowledge through a learnership to support strategic growth and administrative competencies.
Demonstrated team collaboration, decision making, and problem-solving in customer service environments.
I Talk financial services
Assisting clients with inquiries, Providing clear explanations of the company, Selling funeral cover products
Clientele services
Addressing client inquiries professionally, Delivering high-quality customer service
I-Q
Strengthening business development knowledge, Improving administrative competencies, Cultivating strategic, business-focused approach
High School Diploma
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