Ninfa - Customer Service and Quality Assurance Professional with 15+ years of experience

Bogotá, Bogotá D.C., ColombiaRemoteen

Progressed from customer service agent to quality assurance supervisor, demonstrating role advancement.

Gained diverse experience in teaching and recruiting within university settings.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced professional with a background in customer service, quality supervision, and teaching, based in Bogotá, Colombia.

Delivered information and support over the phone, contributing to customer satisfaction and team operations.

Customer ServiceAdvanced

Provided support and information to customers over the phone, ensuring satisfaction.

Quality AssuranceIntermediate

Supervised and assisted in quality control processes within customer service operations.

Teaching and TrainingIntermediate

Conducted university lectures and helped in recruiting, enhancing educational engagement.

Recruitment SupportBeginner

Contributed to recruiting activities and delivering information over the phone.

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