Nomthandazo - Customer Service & Support Professional with experience in legal, medical, and educational environments

Effective verbal and written communication skills demonstrated across administrative, educational, and healthcare settings.

Proven ability to manage multiple tasks, maintain records, and coordinate schedules efficiently.

Dedicated to providing professional, empathetic support in legal, medical, and educational environments.

Collaborates effectively with colleagues and support teams to achieve common goals.

Capable of prioritizing tasks to meet deadlines in fast-paced settings.

Telephone and Communication answering screen and direct calls professionally.. Taking accurate messages with name, number, time, and case matter.. Managing email, post, and courier deliveries.. Client Management greeting clients and visitors.. Managing appointment diary and meeting rooms.. Offering refreshments and keeping the reception area presentable.. Confidentiality and Professionalism keeping all clients information strictly confidential.. Never confirming who is a client or discuss cases.. Maintaining a professional and calm demeanor.. Administrative Support filing, photocopying, scanning and binding documents.. Managing office supplies and attorneys calendars.. Receipt of payment and issuing of receipt.. Legal Office Support liaising with courts, sherrifs and other law firms.. Tracking courts dates and remind attorneys.. Managing filing at court when needed.

Support with linkages and referrals learners that needs PSS interventions through the Social school based support team guidance.. Report to the School Based Support Team ( SBST) on learners experiencing challenges for further interventions.. Identifying and following up on learners who dropped out of school.. Coordinating awareness campaigns and information sessions addressing learners PSS needs.. Compiling and keeping records of the identified learners in need of support.. Maintaining confidentiality.. Compiling and submitting monthly reports ( Statistical and narrative)

Greeting and welcoming patients. Opening files for patients. Managing patients fees and billing. Managing and maintaining filling system. Performing general office administrative duties