Nury - Customer Service & Retention Agent with 3+ years experience in Telecom & Logistics

Managua, Managua, NicaraguaRemoteen

Retained customers effectively in cable, internet, and phone campaigns for over three years.

Handled customer queries and provided support for a shipping company as a Customer Service Representative.

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced professional with over three years in customer retention and client support within telecom and logistics sectors.

Customer RetentionIntermediate

Implemented strategies to retain customers in telecom campaigns, ensuring customer satisfaction.

Customer ServiceIntermediate

Provided support and resolved issues for clients in a logistics and telecommunications context.

CommunicationIntermediate

Effectively communicated with customers to address their needs and retain their business.

Client Relationship ManagementIntermediate

Maintained ongoing relationships with customers to foster loyalty and address concerns.