Oniel - Administrative Coordinator with 5+ years in office management and team supervision

San Pedro Sula, Cortés Department, Hondurasen

Supervised a remote team of up to 10 members, ensuring efficiency across multiple projects.

Streamlined data verification and report accuracy, supporting back-office operations at Teleperformance.

Published on CazVid

Summary

Experienced in managing remote teams, streamlining administrative processes, and supporting data and patient management systems. Skilled in office administration, documentation, and technical support to enhance operational workflows.

Key Achievements

Handled scheduling and patient registration, improving clinic workflow and customer experience.

Skills

Office AdministrationAdvanced

Managed daily operations, documentation, and recordkeeping to support organizational efficiency.

Team ManagementAdvanced

Supervised and trained teams remotely, ensuring task completion and maintaining service standards.

Data Verification & ManagementAdvanced

Verified and organized data entries, ensuring accuracy in reports and supporting back-office functions.

Scheduling & Patient ManagementIntermediate

Prepared patient lists, scheduled appointments, managed inquiries, and verified insurance details.

Technical Support & Process Optimization

Experience

Administrative Coordinator &amp; Team Supervisor

Scottree / Shelby Nursery INC.

04/2023 - 06/2025

Managed and supervised a remote team of up to 10 members across multiple projects, ensuring smooth digital workflows and timely task execution., Provided virtual onboarding, training, and performance support through video conferencing, collaboration platforms, and cloud based task management...

Data Entry Clerk

Teleperformance Vroom

03/2022 - 04/2023

Verified document accuracy, qualified clients, managed ticket dispatching, and supported back-office operations, including data management and process optimization., Organized, sorted, and checked input data against original documents., Verified accuracy of data entered into system to produce...

Scheduling Assistant

ELEOS | Porter&#x27;s Medical Associates

03/2019 - 01/2022

Reviewed and prepared patient lists to ensure accurate registration, verified insurance eligibility, and updated copayment details., Managed phone inquiries, scheduled appointments, registered new patients, and provided clinic directions., Addressed patient requests for refills, medical and billing...