Experienced in call center operations and English language education, with a focus on results-oriented team management and curriculum development.
Provided client support and managed customer relations in call center environments.
Executed sales strategies, recruited staff, and contributed to team targets in call centers.
Instructs English to diverse age groups with a focus on results and curriculum quality.
Supervises and trains staff and teachers, focusing on performance improvement and goal attainment.
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Leads teams towards achieving organizational and educational objectives through innovative ideas.
