Oscar - Bilingual Agent with 7+ years in Customer Service and Sales

Bogotá, Bogotá D.C., ColombiaRemoteen

Progressed to supervisor role in sales campaign management

Developed and delivered English mentorship programs

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced bilingual agent with over 7 years in the BPO industry, specializing in customer service, sales, and English mentoring.

Gained extensive experience across customer service, technical support, and pre-qualification campaigns

Customer ServiceAdvanced

Provided efficient and professional support to customers across multiple campaigns.

SalesAdvanced

Led sales initiatives with a focus on pre-qualification and customer engagement.

English MentoringIntermediate

Mentored individuals in English language skills, demonstrating language proficiency and teaching ability.

Bilingual CommunicationExpert

Communicated effectively in English and Spanish in diverse client interactions and campaign roles.