Dedicated customer service agent experienced in resolving inquiries, building client relationships, and implementing sales strategies. Skilled in communication, multitasking, and problem-solving with a focus on customer satisfaction.
Extensive experience managing customer inquiries and resolving issues across different companies.
Proven ability to build relationships, listen actively, and communicate effectively with clients and team members.
Developed and executed sales strategies and managed team training to improve revenue outcomes.
Handled multiple customer issues simultaneously, analyzing problems and providing solutions promptly.
RESULTS CX
Handled customer inquiries, complaints, and issues in a timely and professional manner., Managed a high volume of inbound and outbound customer calls efficiently., Built strong relationships with customers to ensure satisfaction and retention., Resolved complex customer problems by gathering and...
TELVISTA
TELEPERFORMANCE
Developed and implemented sales strategies to increase revenue., Managed and trained a team of sales representatives to achieve sales goals., Utilized strong communication skills to build relationships with clients.
MECHATRONICS ENGINEER
ROBOTICS
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Utilized MS Office tools for documentation, reporting, and communication tasks in customer service roles.