Dedicated healthcare administrative specialist with over 5 years of experience supporting clinical operations, managing patient and client communications, and coordinating insurance processes. Skilled in HIPAA compliance, record management, and delivering compassionate customer service within busy...
Efficiently managed patient inquiries, scheduled appointments, and maintained accurate patient records in clinical settings.
Handled insurance communications, verifications, and follow-ups, ensuring compliance and smooth claim processing.
Delivered professional and compassionate service in healthcare and client-facing roles, addressing inquiries promptly.
Maintained accurate patient and client records, supporting administrative tasks and compliance requirements.
Anuzi Eye Clinic
Managed patient inquiries through inbound and outbound calls while maintaining HIPAA-compliant communication, Scheduled appointments and coordinated clinic calendars for efficient patient flow, Provided clinical and administrative support to healthcare providers and patients, Handled insurance...
Kramisco Safety Services Limited
Handled inbound and outbound calls and email communication with clients, Conducted follow-ups and responded to service inquiries promptly, Maintained accurate client records and onboarding documentation, Provided high-quality customer service while meeting performance targets
B.A.Ed
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Proficient in Google Workspace and Virtual Assistant Tools to streamline administrative workflows.
