Priya - Customer Support Lead with 12 years in call center industry

කොළඹ, බස්නාහිර, ශ්‍රී ලංකාවRemoteen

Worked for 12 years in customer support roles, demonstrating extensive experience.

Progressed from call center agent to head of customer support, indicating role advancement.

Published on CazVidVideo interview availableOpen to remote

Summary

Dedicated customer support expert with 12 years of experience, including roles as a team leader in call centers, seeking remote inbound call center opportunities.

Video Resume

Key Achievements

Led a team at the call center, showcasing leadership and management responsibilities.

Skills

Customer SupportExpert

Handled customer inquiries and support through calls, ensuring service quality.

Call Center OperationsAdvanced

Managed daily call center activities and workflows effectively.

Team LeadershipIntermediate

Led a team of support staff, coordinating tasks and providing guidance.

Remote Work AdaptabilityIntermediate

Expressed ability to perform customer support functions remotely to balance work-life.

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