Over 12 years of experience in customer support, sales, and dispatch coordination within the call center industry, demonstrating strong communication and multitasking abilities.
Provided customer support, sales, and tech support in call center environments.
Conducted outbound/inbound sales calls and generated leads through cold calling.
Effectively managed multi-channel communication, including customer relations and dispatch coordination.
Managed dispatch requests and coordinated delivery or pickup schedules.
Experienced with dispatch software and related tools to improve communication and operational efficiency.
BPC
handled outbound and inbound calls
Balto health
convert patients from one insurance provider to another
GCE (Global Contact Enterprises)
cold calling people that were interested in selling a property, I was first contact to schedule an appointment to talk to closers.
TELEPERFORMANCE
doing sales, customer services, tech support for various products offered by the company, since pandemic hit all dept merged in one (ISM)
ECONOMICS
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