Dedicated product management professional with over 5 years of experience in SaaS, leading product development, streamlining processes, and delivering user-centric solutions.
Directed end-to-end product development, overseeing planning, execution, and delivery phases.
Applied Scrum and Kanban frameworks to enhance team productivity and project transparency.
Collaborated with cross-functional teams and clients to align project goals and expectations.
Utilized data insights to inform product decisions and improve user engagement metrics.
Canam Study Abroad
Consistently maintained cleanliness and organization of large office premises, including executive areas, conference rooms, pantry, and common spaces, ensuring a professional and hygienic environment for 100+ staff members., Provided prompt tea/coffee service to employees, senior management, and high-profile guests during meetings and daily operations, receiving regular positive feedback for courtesy and efficiency., Managed high-volume photocopying, scanning, printing, document binding, and filing tasks, supporting multiple departments with accurate and timely administrative assistance., Handled internal and external mail/courier operations, including sorting, distribution, tracking parcels, and coordinating urgent deliveries efficiently over 10 years.
Honda City Agency
Maintained cleanliness and organization of the office, showroom, reception area, meeting rooms, and pantry to ensure a professional and welcoming environment for customers and staff., Prepared and served tea/coffee to staff, management, and visiting clients during meetings and daily operations., Handled photocopying, scanning, printing, and binding of documents, including sales agreements, invoices, and service records., Managed internal mail distribution and coordinated external couriers for vehicle documents, parts orders, and customer correspondence.
Insignia Overseas Kurukshetra
Maintained daily cleanliness and organization of office spaces, including workstations, meeting rooms, pantry, and reception areas in an international corporate environment., Prepared and served tea/coffee to staff and visitors, ensuring prompt and professional service during meetings and daily operations., Handled photocopying, scanning, printing, document binding, and filing for multiple departments efficiently., Managed mail distribution, including sorting, delivering internal documents, and coordinating external couriers.
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Hotel Swagatam
Cleaned and sanitized 12-18 guest rooms daily, including bathrooms, beds, and furnishings, ensuring high hygiene standards and quick turnaround., Performed dusting, vacuuming, mopping, window cleaning, and waste disposal to maintain spotless and welcoming rooms., Changed bed linens, made beds, and replenished amenities such as towels, toiletries, and mini-bar items., Inspected rooms for maintenance issues and reported them promptly to supervisors for immediate resolution., Handled lost-and-found items professionally and followed hotel protocols for guest privacy and security., Collaborated with housekeeping team during peak hours to meet checkout deadlines and support laundry operations., Used cleaning equipment and chemicals safely while adhering to health, safety, and eco-friendly guidelines.
Future Planet
Handled photocopying, scanning, printing, and binding of documents as required by various departments., Managed internal and external mail distribution, including collecting, sorting, and delivering letters, parcels, and couriers efficiently., Ran errands such as bank deposits, post office visits, purchasing office supplies, and other external tasks promptly., Assisted in basic administrative duties like filing documents, updating records, and maintaining inventory of stationery and pantry items., Supported office events and meetings by arranging furniture, setting up equipment, and ensuring smooth operations.
Kessel Mall
Cleaned and sanitized guest rooms, bathrooms, and common areas daily to maintain high hygiene standards., Performed dusting, vacuuming, mopping, bed making, and linen changes efficiently., Restocked amenities, disinfected surfaces, and reported maintenance issues promptly., Managed cleaning supplies inventory and used equipment/chemicals safely., Worked flexible shifts, ensuring guest satisfaction and spotless environments.
