Rene - Customer Service & Sales Representative with 4+ years in Call Center Industry

San Salvador, San Salvador Department, El Salvadoren

Gained comprehensive experience across customer service, sales, and collections in a call center environment

Handled funding distribution for a digital wallet, coordinating with multiple states including Florida, Arizona, Texas, Arkansas, and New Hampshire

Published on CazVidVideo interview available

Summary

Experienced call center agent with over 4 years handling customer inquiries, sales, and collections, including digital payment distribution.

Participated in quality assurance activities and contributed to team meetings to improve service delivery

Customer ServiceAdvanced

Provided support and handled inquiries in a call center, ensuring customer satisfaction and issue resolution

Sales & CollectionsIntermediate

Engaged in sales and collections processes, managing customer accounts and funding distribution tasks

Data Management & ReportingIntermediate

Updated and managed Excel trackers and other documentation related to customer transactions and team activities

Team Collaboration & QAIntermediate

Participated in team meetings and contributed to quality assurance efforts within the call center

Discover other professionals with similar experience