Ricardo - Customer Service & Creative Professional with versatile experience in media and client support

Handled customer inquiries, account issues, and security concerns, demonstrating strong communication skills.

Developed and planned artistic projects, including theatrical activities and a literary work.

Participated as actor in multiple film and theatre projects, contributing to main and secondary roles.

Assisted production teams in set and office environments, supporting filming and logistical needs.

Utilized Microsoft Office tools for planning, documentation, and project management.

Training crew in charge of teaching and guiding the different relaxation and breathing activities proposed by the leading trainer.

Part of the filming crew, tertiary role in the film.

Assistant of the production crew in charge of all the filming crew needs within the set and within the office environment.

Part of the filming crew, extra role within the film’s teaser.

Secondary role in the acting crew for the festival in charge of one of the main attractions (horror clown).

Provided guidance to students from public schools the different theatre exercises proposed by the main teacher in order to analyze and improve art experiences provided by schools throughout the Bogota area.

Assisted Sellers with their account issues, provided general balances of their sales, instructed on how to navigate their dashboard., Revised underwriting documents necessary for each seller in order to formerly apply for their onboarding seller account., Part of the security team in charge of any...

Track and inform customers about orders status, guide and assist customers with their app features, check on refunds status, locate package information and last-mile details.