Ricardo - Talent Acquisition Specialist with diverse recruitment and customer service experience

Conducted bilingual recruitment for multiple markets including North America, Canada, and Spain.

Provided customer support via chat, email, and calls across logistics, sales, and technical issues.

Sales of mobile plans, devices, and real estate, with a focus on customer needs and closing sales.

Developed and implemented digital marketing campaigns, including Meta Ads, to attract leads.

Bilingual recruitment for North American, Canada and Spain market profiles., Coordination of selection processes and virtual interviews., Implementation of digital strategies to attract qualified candidates., Attention and support to the candidate with a focus on customer service.

Sales of mobile plans and devices with personalized consulting., Retention strategies and after sales support., Effective negotiation and achievement of monthly sales goals.

Route coordination and support to US carriers via email, chat and calls., Logistics incident resolution, schedule optimization and on-time delivery improvement., Customer service and support focused on customer experience.

Attention to U.S. customers on home services issues., Cross selling and promotion of additional products., Coordination of appointments and closing of sales.