View Richard's professional profile on CazVid.
Demonstrated experience with Social Media Management.
Demonstrated experience with Teamwork.
Demonstrated experience with Organizational skills.
Demonstrated experience with Communication skills.
Talent Institute
Create and review teaching material quality, Review students assignments and provide feedback
24/7 - Accedo
During 2016, Billing and retention specialist over phone, call, chat and Social Media., 2016 to 2022, Social Media Retention, Collections, and Billing Manager, Coach and train agents oriented to the company goals, Complete reports and attend meeting in a regular basis
Bilingual
Real time interpretation for non-English speakers., Real time interpretation for clinics, hospitals, small courts, universities, schools, facilities, etc.
Skyline Security & Brinks
Assist customers that were thinking about taking legal actions, Review contract, terms and conditions with the customer and get to a middle point that benefits both, the company and the customer
High School Diploma
Intensive English
Professional Growth
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Demonstrated experience with Project management.
GovAssist
Travel document processing for U.S. citizens., Retention for customers not satisfied with the service.
JTV
Assist customers with Jewelry order inquiries., Crossed sales during inbound call interaction.