Rodrigo - Sales and Recruitment Specialist with 12+ years of experience

Applied persuasive techniques to proactively engage and persuade customers across various roles.

Handled end-to-end recruitment processes including candidate screening, background checks, and onboarding.

Utilized rebuttal techniques and personalized offers to increase subscription renewals and sales conversions.

Proficient with MAC OS and Trello, supporting efficient task and project management.

Proactively engaged with customers to persuade them to reactivate their subscriptions, employing a range of persuasive rebuttal techniques and strategically offering personalized discounts to address individual concerns and enhance customer satisfaction.

Led a full team, ensuring they consistently met their KPIs by applying effective coaching techniques and collaborating closely with the quality assurance department., Developed and implemented bonus structures, while also completing various reports on quality, attendance, and performance.

Encouraged customers to purchase home warranties by employing a variety of rebuttal techniques to address objections and secure sales., Collected and processed payment information to complete transactions efficiently.

Managed the end-to-end recruitment process by calling candidates to schedule interviews and conduct initial screenings, coordinating operations interviews, and requesting necessary paperwork., Oversaw the progression of candidates through the recruitment pipeline, initiated background checks,...