Dedicated customer service professional with extensive experience in client support, collections, and hospitality. Skilled in communication, transaction processing, and team collaboration, aiming to enhance client satisfaction and operational efficiency.
Provided support and resolved issues for customers across multiple roles, ensuring satisfaction.
Displayed excellent interpersonal and persuasive communication skills in client interactions and teamwork.
Handled payment transactions and bill collections, ensuring accuracy and customer satisfaction.
Assisted in dining area setup and operated as waitress, demonstrating organizational skills.
Self-Employed
Support Services Group
Self-Employed
Global Gateway Solutions
Collect and process payment transactions.
Radio Solutions Jamaica
Sales, Assisted in training new employees.
NTCVET
High School Certificate
Proficient in Microsoft Word and Excel for documentation and data management tasks.
Alliance One
Handled any queries and problems that customers may have.
Royal Decameron Hotel
Assisted in the preparation of dining areas.