Rosa - Customer Service Professional with cross-industry experience in tech, sales, and retention

Guatemala City, Guatemala, Guatemalaen

Handled diverse customer service functions across multiple companies, including Amazon, TIGO Guatemala, and TELUS International NRG

Gained experience in sales, technical support, and retention, demonstrating role versatility

Published on CazVid

Summary

Experienced in customer support and sales with a focus on retention and technical assistance across multiple industries.

Contributed to customer satisfaction and retention efforts in various service environments

Customer ServiceAdvanced

Provided customer support, technical assistance, and retention services for diverse clients.

SalesIntermediate

Engaged in sales activities, supporting product and service offerings to clients.

Tech SupportIntermediate

Assisted customers with troubleshooting and technical inquiries in various settings.

RetentionIntermediate

Worked on customer retention strategies and efforts to maintain client relationships.

ALORICA LATAM Amazon

Sep 2018 - Jul 2018

Customer service, Tracking

TIGO GUATEMALA

Jun 2013 - Jan 2014

Customer service, Sales, Tech support

TELUS INTERNATIONAL NRG

Feb 2024 - Dec 2024

Customer service, Sales, Retention

High School Diploma

Completed 2010

Discover other professionals with similar experience