Dedicated customer service specialist with over 4 years of experience in hospitality and retail sectors. Skilled in client assistance, sales, data management, and team collaboration, committed to delivering excellent service and fostering customer loyalty.
Proven ability to deliver exceptional service, build rapport, and retain customers across diverse settings.
Excellent verbal and written communication skills facilitating effective interactions and negotiations.
Strong ability to persuade and upsell, boosting sales and enhancing customer satisfaction.
Experience in managing customer data, billing, and documentation with accuracy and attention to detail.
RUYA REST.
Meet and greet, Payments & billing, Waitress in two restaurants 'Black Tap' and 'Ruya'
RAC FORD
Customer assistance, Customers loyalty and customers retrieving, Tracking and keeping the products and services up-to-date
SOLVENTAS S.A
Documents’ management, 'Veraz' customers’ clarification, Cold-calling, Customers loyalty and customers retrieving, Customers’ information management, Marketing and promotions
VER CLOTHING SHOP
Sales & payments, 'Lince' software managing, Maintenance and cleaning of the place, Stock and inventory checking
Technical and Superior Degree
High School Degree
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Capable of identifying issues promptly and implementing effective solutions in dynamic environments.
CALL CENTER CABLEVISION FIBERTEL
Over-the-phone customer assistance, Customers loyalty and customers retrieving, Cold-calling, Customers’ engagement, Tracking and re-building packs and promotions, Packs and promotions innovations
