Rossio - Operations Supervisor with 5+ years in customer service and education

Santo Domingo, Nacional, Dominican Republicen

Led team operations at Teleperformance Hispaniola, enhancing service efficiency

Served as bilingual agent, facilitating client communication in multiple languages

Published on CazVid

Summary

Experienced supervisor and educational assistant with strong skills in management, technical tools, and bilingual communication.

Supported educational program development at Ox Kids Center and Yo También Puedo Foundation

ManagementAvanzado

Proficient in managing workflows and designing educational plans using Office 365 and Open Office.

Education & TrainingIntermedio

Experience assisting in preschool and foundation educational activities, supporting learning development.

Technical SkillsIntermedio

Skilled in using Office Suite applications including Word, Excel, PowerPoint for documentation and planning.

Customer ServiceIntermedio

Experience in bilingual customer support and client communication management.

English(Advanced)

Teleperformance Hispaniola

2023 - 2024

Teleperformance Hispaniola

2022 - 2023

Ox Kids Center

2021

Yo También Puedo Foundation

2019 - 2020

Bachelor of Humanities and Modern Languages

Completed 2021

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