Dedicated professional with over 5 years of experience in education, customer service, and cultural management. Skilled in tutoring, coaching, event coordination, and client support. Bilingual in English and Spanish, adept at managing relationships and ensuring seamless processes across various...
Provided support and assistance to customers, ensuring satisfaction and effective problem resolution.
Designed lesson plans and engaged students in language, writing, and social studies to enhance learning outcomes.
Prepared beverages and managed guest interactions at bars and restaurants to deliver exceptional service.
Led shift operations, coordinated cultural activities, and managed logistics for exhibitions and events.
Cambly, Inc
Tutored students to develop deeper comprehension of English course materials and better understanding of assignments to improve academic success., Taught students study techniques and strategies for succeeding on grammar and composition tests., Met with students and discussed educational goals and...
UPAEP High School
Organized extra-curricular activities such as writing clubs or competitions, encouraging community involvement and fostering a love for the written word beyond the classroom setting., Encouraged students to explore various writing genres and styles, expanding their literary horizons and deepening...
UPAEP High School
Gave assignments, graded work and regularly discussed performance with students., Planned learning activities that provided students with opportunities to observe, question and investigate social studies topics., Increased student success rates with regular assessments and timely feedback on...
Gather
MBA
Bachelor of Arts
Bachelor of Humanities and Cultural Management
Completed Credits Towards My Current Major
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Barroque Museum of Art
Collaborated with museum curators and staff to help organize, set up, and manage various art exhibitions, ensuring that artworks were displayed according to professional standards and enhancing the visitor experience., Engaged with local artists, serving as a point of contact to establish...
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Prepare customer's drinks while taking their food order., Prep the bar for opening, stocks on liquor bottles to have everything for the night., Fully stock and clean the bar after each shift to have it ready for the next person., Close register and make sure all tabs are closed and paid...
Panda Express
Responsible for opening and closing the store during my shift., Counting the opening drawers and closing them at the end of the night., Make sure the money was always right., Run a final sales report to go over our store's revenue at the end of every night., Leading my team to have a...
Secretary of Public Education of the state of Puebla
Developed and coordinated a series of cultural activities aimed at providing middle school students with a direct, immersive experience in the arts. These activities fostered creative expression and an appreciation for artistic disciplines., Provided translation services during the visit of the...
Teleperformance
Offered advice and assistance to customers, paying attention to special needs or wants., Answered customer telephone calls promptly to avoid on-hold wait times., Answered constant flow of customer calls with minimal wait times., Responded to customer requests for products, services, and company...
