Samuel - BPO Customer Support Specialist with 6+ months in finance

Bogota, Bogota D.C., ColombiaRemoteen

Provided customer assistance in credit card account inquiries at Capital One

Suggested account management strategies to enhance customer understanding

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in assisting customers with credit card inquiries at Capital One, focusing on clear communication and account support.

Customer ServiceIntermediate

Handled customer inquiries and provided assistance regarding credit card accounts.

Communication SkillsIntermediate

Effectively communicated with customers to clarify account-related questions and provide suggestions.

Problem-SolvingBeginner

Assisted customers in resolving issues related to their credit accounts.

Product KnowledgeIntermediate

Gained understanding of credit card services and account management to support customer needs.

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