Experienced healthcare revenue cycle management professional with a strong background in hospital claims processing, denials review, and compliance. Skilled in bilingual communication and technical system navigation to optimize financial workflows.
Handled end-to-end revenue cycle tasks including claims submission, denial management, and follow-up, ensuring revenue integrity.
Processed UB04 and CMS-1500 claims, reviewed errors, and performed corrections to ensure compliance with payor requirements.
Provided bilingual support assisting users with troubleshooting devices and resolving inquiries effectively.
Familiar with Availity, Epic Claims Editing, and healthcare data documentation, supporting claim accuracy and compliance.
HEALTH PRIME
Manage hospital claims (ub04 and cms-1500) for all payor types, including TPL payors, Medicare, Medicaid, and commercial insurance., Review and correct claim errors, handle incomplete claims, and support clean claim submission.
Concentrix & Webhelp
Assisted users with troubleshooting Fitbit devices, maintaining accurate documentation and adapting to new systems.
Teleperformance
Supported Chinese sellers on Mercado Libre and U.S. customers for AT&T; while ensuring procedural accuracy.
Bachelor’s Degree
High School Diploma
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