Demonstrated experience with Excellent communication and interpersonal skills.
Demonstrated experience with Customer service & conflict resolution.
Demonstrated experience with Fast problem-solving and adaptability.
Demonstrated experience with Empathetic and people-oriented.
OClinicals
Managed over 60 calls daily to coordinate and schedule medical appointments., Verified patients' insurance coverage to ensure eligibility and accuracy., Communicated with nurses and staff to provide appointment updates and support., Strengthened multitasking, organization, and problem-solving skills in a high-volume setting.
Startek (Walmart Customer Relations Department)
Handled 40+ customer calls per day, assisting with in-store concerns and brand inquiries., Resolved customer issues professionally while maintaining empathy and composure., Enhanced communication and conflict-resolution skills through daily interactions., Resolved customer inquiries through effective communication and problem-solving techniques., Utilized CRM software to document interactions and track customer issues.
Mi Bodeguita
Assisted customers, promoted products, and ensured a positive shopping experience., Gained hands-on experience in sales, service, and product promotion., Built strong interpersonal and communication abilities through daily client interaction., Supported daily sales operations by processing transactions and handling customer inquiries efficiently.
Bachelor's
High School Diploma
Primary and Secondary Education
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Demonstrated experience with Multitasking & organization.
