Experienced professional with a background in managing operations, delivering bilingual support, and teaching English and French. Skilled in problem-solving, proactive service, and leveraging multilingual abilities to serve diverse environments.
Applied problem-solving skills in handling customer and operational challenges across roles.
Proactively identified opportunities to improve service and operational efficiency.
Utilized English and French in teaching and customer service roles to serve diverse clientele.
Handled data management and reporting tasks using Excel in various roles.
Credit-cell
Teleperformance
Prados de Santa Rosa’s Community Center
San Pedro Garza García Municipality
Aprende Inglés Online
Bachelor’s degree
High School
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Provided support and assistance to clients in call center and service settings.