Juan - Customer Service & Back Office professional with diverse language and industry experience

Bogotá, Bogota D.C., Colombiaen

Served as a bilingual agent at Teleperformance and IGT Solutions, supporting customer inquiries across multiple platforms.

Managed financial and administrative tasks as a back office agent at Omega Healthcare for NYU Langone Health.

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Summary

Dedicated bilingual agent with experience in customer support, back office operations, and driving services across healthcare, gaming, and telecom industries.

Key Achievements

Provided personal driving services with a focus on client safety and punctuality.

Skills

Customer ServiceIntermediate

Handled customer interactions in bilingual settings supporting various companies.

Administrative SupportIntermediate

Performed back office and administrative tasks in healthcare and gaming industries.

Language SkillsAdvanced

Utilized bilingual abilities to assist clients and support communication in service roles.

Driving & TransportationBeginner

Provided personal driving services focusing on safety and client satisfaction.

Languages

English(C1)

Experience

Personal driver

Immediate manager: Yenith Nuñez

08/30/2022 - Currently

Bilingual agent

Teleperformance

05/02/2023 - 05/04/2023

Bilingual agent

IGT solutions (Priceline] GDS: Farelogix-Galileo

20/05/2023 - 05/01/2024

Bilingual back office agent

Omega healthcare (NYU Langone Health) AR DEPARTMENT

15/01/2024 - 01/12/2024

Education

Instituto Mariano Moreno

Applied Studies

Completed Actualmente

Colegio Universidad Libre

Completed 2021

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