Dedicated professional skilled in customer relations, team mentorship, recruitment, and data management. Committed to enhancing operational efficiency and customer satisfaction across service and logistics industries.
Handled customer concerns and questions, providing solutions to enhance customer experience.
Mentored new employees at Teleperformance, aiding their onboarding and development.
Oversaw recruiting, hiring, and documentation for ISO tank drivers at Lean Solutions Group.
Compiled weekly and monthly operational data to support logistical decision-making.
Teleperformance
Handled concerns and questions from customers, Resolved customer issues, Mentored and supported new employees
Lean Solutions Group
Responsible for recruiting and hiring ISO tank drivers, Oversaw documentation processes, Compiled weekly and monthly operational data, Maintained professional communication with personnel
High school
Gastronomy technique