Sergio - Customer Service & Sales Specialist with Experience in Hospitality and Cold Calling

Bogota, Bogota D.C., ColombiaRemoteen

Gained experience as a safety agent and customer service representative at Airbnb, handling guest interactions

Conducted cold and warm calls to clients and leads to promote and sell fashion subscription services

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced in client interaction, sales, and retention with a background at Airbnb and in tele-sales.

Managed client retention and satisfaction through direct communication and product support

Customer ServiceIntermediate

Handled customer interactions at Airbnb, ensuring client satisfaction and safety compliance.

Sales & Cold CallingIntermediate

Made outbound calls to potential clients to promote products and services, supporting business growth.

Communication SkillsIntermediate

Effectively conveyed product features and benefits during client interactions and sales pitches.

Client RetentionIntermediate

Focused on maintaining client relationships and ensuring ongoing satisfaction with services.

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