Sergio - Customer Service Representative with proven call center expertise

Higueey, La Altagracia, Dominican RepublicRemoteen

Handled diverse customer inquiries and issues in a fast-paced call center environment

Provided timely and effective solutions improving customer satisfaction

Published on CazVidVideo interview availableOpen to remote

Summary

Experienced call center agent with a focus on delivering excellent customer support in diverse environments.

Gained experience in call handling and customer engagement from entry to advanced roles

Customer ServiceAdvanced

Applied customer service skills in resolving inquiries and improving client experience.

CommunicationAdvanced

Utilized clear and professional communication to assist customers effectively.

Problem SolvingIntermediate

Addressed and resolved customer issues by identifying appropriate solutions.

Call HandlingAdvanced

Managed high volumes of calls efficiently while maintaining quality standards.

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