Shaidy - Customer Service Professional with Back Office Expertise

Santiago de los Caballeros, Santiago Province, Dominican Republicen

Managed customer inquiries and back office functions at ALPHACOM.

Developed proficiency in handling customer service requests and administrative tasks.

Published on CazVid

Summary

Experienced in managing customer interactions and back office operations, with a focus on delivering efficient support and administrative assistance.

Supported operational workflows within the customer service and back office environment.

Customer ServiceIntermediate

Interacted with customers to resolve issues and provide support, ensuring satisfaction.

Back Office OperationsIntermediate

Handled administrative and operational tasks supporting front-line functions at ALPHACOM.

Communication SkillsIntermediate

Communicated effectively with customers and team members to facilitate smooth operations.

Problem-SolvingIntermediate

Addressed customer and operational issues by applying problem-solving techniques.

English(ALPI)

ALPHACOM

2024 - 2025

Industrial engineering

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