Experienced professional with over 8 years of providing exceptional customer service, sales, and dispatch management across various industries in Nicaragua.
Provided excellent customer service, meeting and exceeding customer expectations in call center roles.
Carried out soft sales, including outbound calls, appointment setting, and closing deals.
Effectively communicated with clients and team members in diverse roles across industries.
Prioritized and managed multiple dispatch requests, demonstrating strong organizational abilities.
Hurricane Heroes
Bayside view
Serve food and drinks, Keep the area clean and sanitize
Sitel Nicaragua
Providing excellent service meeting and reaching above customer expectations.
Now BPO
Do outbound calls if customer agree we then set up appointment and the closer close the deal
Different company
Worked as a helper mix cement and stick blocks, Ensure all tools clean before and after work hours.
Bachiller degree
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Norwegian Cruise Line
Making cakes, pie, and serving ice cream, Ensure that customer is satisfied meeting and reaching customer expectations.
