Dedicated AR analyst experienced in dispute resolution, customer analysis, and record management across diverse industries.
Handled dispute resolution, customer analysis, and account reconciliation to maintain accurate financial records.
Negotiated with customers to resolve payment issues and improve delinquency rates.
Analyzed customer accounts and at-risk segments to recommend strategies and prevent defaults.
Provided inbound and outbound support via phone and email, maintaining clear communication with clients.
Bridgestone
Open and follow up on disputes, Analyze at-risk customers and recommend account strategies to prevent delinquencies., Inbound/Outboun pone support, Email support, Determine reasons for non- payment, Maintain accurate records about the customer payment status., Negotiation with customers, AR account reconciliations and management reporting., Order release
Smith and nephew
Open and follow up on disputes, Analyze at-risk customers and recommend account strategies to prevent delinquencies., Inbound/Outboun pone support, Email support, Determine reasons for non- payment, Maintain accurate records about the customer payment status., Negotiation with customers, AR account reconciliations and management reporting.
CMA CGM
Open and follow up on disputes, Analyze at-risk customers and recommend account strategies to prevent delinquencies., Inbound/Outboun pone support, Email support, Determine reasons for non- payment, Maintain accurate records about the customer payment status., Negotiation with customers, AR account reconciliations and management reporting.
Bachelor’s degree
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Proficient in Get Paid, JD Edwards, Oracle, and Salesforce for account management and reporting.
Baxter Healthcare
Migration process for C&C accounts, Open and follow up on disputes, Analyze at-risk customers and recommend account strategies to prevent delinquencies., Inbound/Outboun pone support, Email support, Determine reasons for non- payment, Maintain accurate records about the customer payment status., Negotiation with customers, AR account reconciliations and management reporting.
