Teri - Food Service and Operations Specialist with Culinary & Management Experience

Kokomo, Indiana, United Statesen

Led team operations to improve cash handling and reduce theft and wastage.

Developed and implemented procedures to streamline food service and sanitation standards.

Published on CazVid

Summary

Dedicated professional with expertise in restaurant operations, team leadership, and customer service. Holds two culinary degrees and proven success in streamlining processes and enhancing guest experiences.

Key Achievements

Trained staff in food preparation, safety, and customer service, enhancing team performance.
Resolved customer complaints effectively, increasing guest satisfaction.

Skills

Operational Problem-SolvingAdvanced

Skilled in analyzing and resolving operational issues such as theft and wastage to improve efficiency.

Team LeadershipIntermediate

Experienced in leading teams, training staff, and managing daily food service operations.

Customer ServiceIntermediate

Proficient in greeting guests, resolving complaints, and ensuring high-quality service standards.

Food Safety & SanitationIntermediate

Knowledgeable in sanitation protocols, food safety regulations, and staff training to ensure compliance.

Experience

Team lead

unknown

Compile and balance cash receipts at the end of the day or shift.. Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.

Program specialist 5

unknown

Analyze operational problems, such as theft and wastage, and establish procedures to alleviate these problems.

Assistant Manager (Food Preparation and Serving Related)

unknown

Greet and seat guests, and present menus and wine lists.. Train workers in food preparation, and in service, sanitation, and safety procedures.. Resolve customer complaints regarding food service.. Record production, operational, and personnel data on specified forms.. Forecast staff, equipment, and supply requirements, based on a master menu.