Experienced BPO professional with over six years in customer service, fraud analysis, and virtual assistance, skilled in communication, conflict resolution, and multitasking.
Resolved customer conflicts and maintained high satisfaction in a BPO environment.
Effective verbal communication skills, fluent in speaking and listening for diverse customer interactions.
Provided administrative and support services remotely utilizing various business tools.
Proficient with widely used software applications and business programs, supporting diverse operational tasks.
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