Versatile professional with extensive expertise in security, surveillance, and customer engagement. Proven track record of maintaining safe environments, enhancing operational efficiency, and delivering exceptional service across various roles and settings.
Extensive experience in premises security, surveillance, and law enforcement coordination to ensure safety.
Proven ability to engage clients, handle inquiries, and foster positive experiences across diverse settings.
Skilled in using security cameras and monitoring systems to detect and respond to security incidents.
Experienced in managing stock, visual merchandising, and sales techniques to optimize retail performance.
Tampa Museum of Art (TMA)
Thwart any vandalization of the priceless property and maintain a record of any and all activity.. Conduct routine system checks for temperature-controlled art works. Created a safe viewing environment for all. Monitored CCTV cameras to retain a record of each day. Attended Zoom meetings to document events. Skills using Microsoft word, Microsoft Excel, Teams, and further communication.. Document all findings in the DAR or Incident reports. Attended as cover for special and private events such as: Weddings, Concertos, and Corporate Meetings. Performed Inspections of the property and artwork for opening and closing the building. Provided protection for the Summer Camp attendees on and off property. Maintained and accounted for Badge Access and Master Key Inventory for all other employees. Documented all activity, including the museum store safe, Veers item inventory, and FACP fire panel. Removed attendees who were in the violation of misconduct. Reported and called TPD when escorting an attendee became too hostile
LA Fitness Esporta Fitness IBM
Greeting all clients and directing them to the Marketing Team if they’re not initiated. Document all attendees through the computer or Guest List. Perform Booking Accommodations for clients who wish to attending Training or Workout classes. Recording messages from calls and emails for the Trainers, Managers, and Members. Providing a safe environment and offering First Aid when anyone injured themselves. Working in Kids Club to help monitor the clients' children while the adult Members workout. Sanitizing doors, the desk, and floors depending on the level of cleanliness. Locking up or opening the gym depending on the hours
HIGH SCHOOL DIPLOMA
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Certified in CPR and experienced in handling emergencies, ensuring safety protocols are followed.
Penthouse The Ritz American Social Tangra
Cultivating a safe, clean, and fun environment for the patrons and employees of the establishment. Facilitated Entrepreneurial Engagement by demonstrating, selling, and offering samples of unique merchandise to hygienic products. Interior decoration of workspace when appropriate e.g., Holidays, Birthdays, Special Events. Offering consultation and identifying when anyone needs a ride home or an ambulance for medical emergencies
Various Locations and Companies
Selecting stock, packing, monitoring of inventory to fulfill customer orders.. Properly packing for shipping to safely reach its destination. Inspecting, opening, and repackaging or discarding old, ruined, or unusable merchandise. Sanitation of entire warehouse or location as requested. Loading, strapping, and unloading towing vehicles such as trucks, vans and cars on docks. Stacking crates, pallets and liquid containers with a forklift or pulley. Assembly, prepping, and boxing merchandise for distribution. Ensuring Quality Control of end products and their quantities of material. Knowledgeable use of Linen feeders and Industrial washers, ironers, folders, sealer sling lifts. Operate metal shredders, lifting liquid containers. Decorating and assembling confectionary treats. Maintaining Inventory Count and reporting any inconsistencies and missing items
Burg Baseball
Maintaining the register by opening and closing counts.. Cleaning and maintaining culinary equipment.. Cooking items on the menu and selling them.. Selling alcohol to the Tropicana Stadium attendees.. Providing excellent customer service.
Ybor Ybor
Maintaining and cleaning the store from Inventory to the mannequins.. Closing sale goals with excellent customer service.. Printing and making new clothing while operating a printing press.. Maximizing utilization of work space in inspecting for fraudulent bills.
Independent Blue Cross
Macy’s
Maintaining and cleaning the store from Inventory to the mannequins.. Closing sale goals with excellent customer service.. Printing and making new clothing while operating a printing press.. Maximizing utilization of work space in inspecting for fraudulent bills.
Home Care Associates
Assisted patients with handling daily chores and errands by providing transportation to appointments, cleaning personal spaces and purchasing supplies. Supervised daily activities and provided assistance when needed. Documented vital statistics and coordinated with health care providers. Wiped down equipment with proper cleaning products after each patient. Constructed cognitively stimulating activities. Assisted disabled clients in any way necessary to facilitate independence and well-being
Sentry Security Solutions Epic Security Corp Allied Universal Security Services
Secured premises and personnel by patrolling property and monitoring surveillance equipment, including cameras. Provided excellent service to guests and employees. Contacted law enforcement in case of unauthorized persons, documents, and materials. Maintained composure and professionalism while screening visitors during high volume periods. Offered every employee, visitor and customer courteous and professional support. Activated alarms and alerted fire, medical or law enforcement personnel for different types of incidents. Adhered to established procedures and policies and posted orders to include enforcement of company rules, policies and regulations. Wrote reports of daily activities and irregularities such as property damage, theft, guest or employee accidents and unusual occurrences. Patrolled commercial property and associated parking garage. Responded quickly to incidents and assessed active situations for security concerns. Watched different facility areas from central location via different CCTV feeds, obtaining maximum coverage of important areas. Prevented crimes through careful observation and investigation of suspicious and unusual behavior.
Macy’s
Deployed Marketing Techniques to surpass sales quotas daily. Engage with customers to make the best purchases. Sign them up for credit cards aligned with the business. Set up display cases and mannequins. Fold and place clothing and high value items. Keep track of inventory. Open and close the register with an accurate count
