Self-motivated customer service expert with 12+ years of experience in call center environments, skilled in retention, sales, interpretation, and delivering exceptional customer experiences.
Delivered excellent customer experiences through effective communication and resolution skills.
Worked collaboratively with teams to meet management requirements in dynamic call centers.
Utilized strong communication skills to handle customer interactions, retention, and interpretation services.
Quickly identified issues and provided prompt solutions to improve customer satisfaction.
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Learned quickly from feedback and adapted to different roles within the customer service domain.
