Experienced sales professional with over 8 years in retail and customer service, specializing in team leadership, sales strategy, and customer satisfaction. Adept at driving performance and implementing effective solutions.
Proven ability to drive sales growth through targeted strategies and team motivation.
Experienced in guiding and coaching sales staff to achieve individual and team goals.
Skilled in providing excellent customer support and building strong client relationships.
Capable of analyzing sales data to identify trends and inform strategic decisions.
Jd groups Bradlows
Team management: Overseeing and guiding sales staff, Providing feedback and coaching.. Sales Performance: Monitoring sales targets, analyzing sales data and implementing strategies to meet goals.. Customer service: Ensuring excellent customer service, Resolving customer complaint and customer satisfaction.. Inventory management: Managing stock levels, Monitoring inventory turnover and optimizing stockroom organizations.. Visual Merchandising: Maintaining an attractive and well-organized store display.
Jd groups Sleepmasters
Team management: Overseeing and guiding sales staff, Providing feedback and coaching.. Sales Performance: Monitoring sales targets, Analyzing sales data, Implementing strategies to meet goals.. Customer service: Ensuring excellent customer service, Resolving customer complaint and Providing customer satisfaction.. Visual Merchandising: Maintaining an attractive and well-organized store display.
Jd groups Sleepmasters
Sales Performance: Monitoring sales targets, Analyzing sales data, Implementing strategies to meet goals.. Team management: Overseeing and guiding sales staff, Providing feedback and coaching them.. Customer service: Ensuring excellent customer service, Resolving customer complaint and Resolving customer satisfaction.. Inventory management: Managing stock levels monitoring inventory turnover, and optimizing stockroom organization.. Visual Merchandising: Maintaining an attractive and well-organized store display including layout and products.
Contact Centre Operations
Computer Literacy
Grade 12
Grade 11
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Pepko Bradlows Matatiele
Sales Performance: Monitoring sales targets, Excellent customer service, Guiding customer to buy the right product.. Prospecting: Call new and old customer to tell them about our product and Special.