Dedicated sales expert with over five years of experience in hospitality and financial sectors, specializing in reservations, client negotiations, and customer services.
Provided effective communication and customer support across various roles within hospitality and financial services.
Handled reservations, upselling, and negotiations across multiple resort platforms and clients.
Engaged in closing deals, upselling, and managing client relationships to maximize revenue.
Pre-qualified potential clients, confirmed deposit details, and set profiles for cash advance applications.
Dreams Resort and SPA
Establish operation strategy in a team for improving sales, Close the deal with the client with a vacation program for his family
Viva Wyndham Resorts
Process all the Reservations of the Italian Market, Call all the Italian travel agencies in order to confirm all the reservation
Casa de Campo Resort and Villas
Process all the Reservations of the different platforms (Bookin.com, Expedia, Travelzoo, Hotelbeds Restel etc), Upsell rooms, Villas and the different Excursions that Casa de Campo has for different dates, Keep the close conversation and negotiation with all my client wallet, Provide all the...
One Park Financial
Make Inbound and outbound calls, Pre-qualified the potential customers with 5 questions, Confirm the average of deposit to the merchant’s account, Send emails to the customers, Confirm the reason of the application for the cash advance, Pre-approve the amount before create the profile, Create the...
Technical bachelor
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Maintained clear, courteous, and effective communication with clients, agencies, and team members.
Blue Diamond Resorts
Make Inbound and outbound calls, Manage All the Direct Sales of the Grenada`s Destination, Control the rates of all rooms inventory, Create different offers taking in consideration the demand, Deal with all the sales reports and make a strategy based on the numbers
