Yerlin - Technical Support Specialist with diverse customer service experience

Paterson, New Jersey, United Statesen

Provided maintenance and installation services at MAYI-WIFI, managing client equipment needs.

Resolved customer issues via phone at PBCS, ensuring customer satisfaction through effective solutions.

Published on CazVid

Summary

Experienced in client equipment maintenance and solution-oriented customer service with bilingual communication skills.

Developed bilingual communication skills in English and Spanish, enhancing customer engagement.

Customer ServiceIntermedio

Handled customer inquiries and problems, ensuring effective communication and support.

Technical Support & Equipment InstallationIntermedio

Provided maintenance and installation services for client equipment at MAYI-WIFI.

Bilingual CommunicationIntermedio

Utilized English and Spanish skills to serve clients and resolve issues effectively.

Computer SkillsIntermedio

Applied basic computer skills to support technical and customer service tasks.

English(Intermediate)

MAYI-WIFI

April 01 2019

Provide service to clients in the area of maintenance and installation of new equipment

PBCS

September 10 2022

Resolve customer problems from the phone and find the solution by providing good customer service.

Modern Languages